Terms and Conditions
Return Policy:
Cynde Cosmetics will not accept returns of products that have been opened or used. We do accept returns of unopened products within 12 days from the shipped date or date of purchase in the shop. We will not accept any returns or exchanges after 12 days of the original purchase date in the shop or the original shipping date. If it is within the 12 days, we will happily give back the full amount of your purchase, exchange your purchase for another product, or give you credit towards Cynde Cosmetics products or services. Cynde Cosmetics Gift Certificates can not be returned or exchanged. Please contact us via e-mail for returns or exchanges of gifts, and for online purchases within 12 days of the shipped date. It is recommended to send your return or exchange through UPS or insured Parcel Post to ensure protection and timely delivery. Return shipping fees are non-refundable
Order Processing:
Orders are processed within 24 hours of receipt, Tuesday - Saturday. Any orders made on Sunday or Monday will be shipped on Tuesday.
Product Availability:
Backordered/Temporarily Out of Stock Items:
If at the time of your purchase and item is backordered or temporarily out of stock, you will be informed via e-mail and notified of the expected ship date. You will not be charged for the items until they are shipped.
Cancelations:
Items in your order may be canceled due to those specific products being out of stock temporarily or on backorder. You will be notified accordingly via e-mail.
Product Photos:
We carefully selected each product photo to provide you with the most accurate imaging.Due to manufacturing, packaging may differ, as well as package contents alterations.
Problems or Concerns:
If you have any problems regarding our products at Cynde Cosmetics, please contact us via e-mail at cyndecosmetics@ameritech.net,or call us at 847-564-5659 so we can help you.
Shipping Info:
Cynde Cosmetics offers Standard USPS Shipping for $9.00 pr. order for products to be delivered in the continental USA. The e-commerce will automatically add the shipping amount to your order. Items will ship that day when ordered prior to 2:00pm CST. Items ordered after 2:00pm will ship the next business day.
For overnight and express delivery, arrangements can be made by calling Cyndes Cosmetics to discuss current rates and product needs.
